how is eulera networks different?

Most small businesses rely on individual consultants for supporting and maintaining their technology infrastructure. Critical technical information about a client’s network typically resides in the consultant’s head or is poorly documented. If a client’s network goes down and the consultant is out of town, servicing another client, or otherwise unavailable, the client is in major trouble and at the mercy of the consultant’s return. With Eulera Networks we have systems in place to avoid just that scenario. Our service processes enable all of our technicians to know everything there is to know about each of our clients, so our clients need not worry should a particular technician be unavailable.

Unlike the majority of computer service companies, we take the time to really understand your business. Our entire focus is on finding ways to eliminate complexity from your life and finding ways to reduce the demands on your time and your resources.

Since 1998, we’ve helped hundreds of small business owners do just that. If you’d like to see how we can help you make your business more successful, please give us a call at (949) 206-9658 for a no obligation consultation and network audit.

10 ways that we are different
from our competition

1. Eulera Networks is a LOCAL computer company that has been serving business owners for over 7 years. If something goes wrong, we’re right down the street. We specifically limit ourselves to serving the Orange County area, so that we can be onsite within the hour if you really need us.

2. A SENIOR TECHNICIAN can come to YOUR office and talk to you about your special needs - whether you need computers, want a server, or need to know what kind of software works best for your unique situation. This means you get to have a real, live person to answer your questions and give you advice on what’s best for you and your company - not a $3/hr "technician" from India who decides what best for you by reading from a script.

3. We are FAST. We have systems in place so we are accessible any place, any time, so that you can get a hold of us ASAP if you are in a real bind. Trust us - you don't want your company employees to be twidling their thumbs for a day because your entire network is down and your technician hasn't called back yet.

4. We METICULOUSLY document your network and other critical technical information. Unlike most technology consultants who keep most of your company's critical technical information in their head, we have invested literally tens of thousands of dollars in technology infrastructure and training so that our technicians have instant access to the information they need to get you back up and running as quickly as possible. You are not dependent on any one technician to solve your problems.

5. We SPECIALIZE in professional service companies such as Law Firms, CPA Firms, Medical/Dental offices and Mortgage Brokers. We spend a lot of time with these types of companies, and understand the many unique issues that they face.

6. We are PROACTIVE with our clients. We do not want to wait for you to call us with a problem. We do not want you to have the problem in the first place. We strongly believe in preventive maintenance and proactive monitoring to catch most problems before they become bigger problems. We offer many types of service plans to ensure that your systems stay in tip top shape.

7. We don't speak GEEK. We know that you are not a computer expert and we will not speak to you like one. We spend time with you and make sure you fully understand everything you need to understand to make the best decisions possible. When we hire technicians, one of the most important qualities we look for is the ability to speak like a human being.

8. We are FAIR & HONEST. When we bill our clients, we always ask ourselves if what we are billing for is a fair price. Our company founder is an active Rotarian, and has implemented the Rotary Four-Way Test as a standard guide for what our company thinks, says, or does:

"Of the things we think, say or do:

Is it the TRUTH?
Is it FAIR to all concerned?
Will it build GOODWILL and BETTER FRIENDSHIPS?
Will it be BENEFICIAL to all concerned?"

Of course, we don't expect you to take our word for any of this. FIND OUT YOURSELF by calling us at (949) 206-9658 and scheduling a no obligation consultation and network audit.